Privacy Policy

1. Introduction

ProofPop (“we,” “our,” or “us”) is operated by Linfordy LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at proofpop.ai and our SaaS platform (collectively, the “Service”).

2. Information We Collect

We collect information in the following ways:

• Account Information: When you sign up, we collect your name, email address, and business name.
• Business Data: Information about your business including website URL, industry, team members, and campaign configurations.
• Customer Data: Names, email addresses, and phone numbers of your customers that you provide for outreach campaigns.
• Social Media Data: When customers submit social media posts for verification, we collect screenshots, post URLs, and post content.
• Google Business Profile Data: If you connect your Google Business Profile, we access your business reviews and profile information to help you manage and respond to reviews.
• Usage Data: We automatically collect information about how you use the Service, including pages visited, features used, and widget impressions.

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To send SMS and email messages to your customers on your behalf
• To verify social media posts using AI
• To display verified social proof on your website via widgets
• To manage your Google Business Profile reviews when authorized
• To send you account-related communications
• To detect and prevent fraud or abuse

4. Third-Party Services

We use the following third-party services to operate ProofPop:

• Supabase: Database and authentication
• Vercel: Hosting and deployment
• Twilio: SMS messaging
• Resend: Email delivery
• Anthropic: AI-powered post verification and content generation
• Google APIs: Google Business Profile integration
• Stripe: Payment processing

5. Google API Data

ProofPop's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We only access Google Business Profile data that you explicitly authorize, and we do not share this data with third parties except as necessary to provide the Service.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure authentication, and role-based access controls. However, no method of electronic storage is 100% secure.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Revoke Google API access at any time through your Google Account settings
• Export your data

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at support@proofpop.ai.